Privacy Policy

Privacy Policy - the basics

Last Updated: November 15, 2025

Welcome to revamp-mylife.co.za (hereinafter referred to as "we", "us", or "our"). We are committed to protecting your personal information and respecting your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our administrative services, which include administration management, email management, bookkeeping, and personal details management (collectively, the "Services"). We are the "Responsible Party" (data controller) in respect of the personal information we process, and we are accountable for ensuring that all processing activities comply with the Protection of Personal Information Act, 2013 (POPIA).

1. The Personal Information We Collect

We collect and process only the personal information that is necessary to provide our Services. The types of personal information we may collect include:

Identifiers and Contact Information: Names, email addresses, physical addresses, telephone numbers, and ID numbers.
Financial Information: Banking details, tax information, and other financial records necessary for bookkeeping services.
Administrative and Employment Information: Correspondence of a private nature, employment history, and other personal details relevant to managing your administration.
Usage Information: Information about how you use our website and services, collected through automated means like cookies (see section 6 for details).

2. How We Collect Your Information

We collect information primarily in the following ways:

Directly from You: You provide information to us when you sign up for our services, fill out forms, or communicate with us via email, telephone, or our website.
From Third Parties: We may collect information from third parties (such as your bank or the South African Revenue Service) where you have given us explicit consent to do so, or where permitted by law to fulfill a contractual or legal obligation.

3. The Purpose of Processing Your Information

We process your personal information for specific, explicitly defined, and lawful purposes related to our business activities, as required by POPIA. These purposes include:

Providing Services: To manage your administration, emails, bookkeeping, and personal details as per our agreement with you.
Legal Compliance: To comply with our legal obligations, such as record-keeping for tax or audit purposes.
Communication: To contact you regarding our services, updates, or any issues related to your account.
Security and Fraud Prevention: To verify your identity and protect against fraud and other malicious activities.

4. Sharing Your Personal Information

We will not share or further process your personal information with anyone for any reason unless it is necessary to provide our services, required by law, or with your explicit consent. When we use third-party service providers (operators) to process personal information on our behalf (e.g., cloud storage providers), we ensure they are bound by written agreements that require them to implement adequate security and confidentiality measures as required by POPIA.

5. Security Safeguards

We take appropriate, reasonable technical and organisational measures to secure the integrity and confidentiality of your personal information and prevent loss, damage to, or unauthorised destruction and unlawful access. These measures include:

Encryption of data both in transit and at rest.
Access controls to ensure only authorised personnel can access information on a need-to-know basis.
Regular security audits and staff training on data protection practices.

In the event of a data breach, we will notify you and the Information Regulator as soon as reasonably possible, outlining the nature of the breach and the steps you can take to protect yourself.

6. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance user experience and for analytics purposes. You will be notified when you visit our website if cookies are in use, and you will have the opportunity to manage your preferences. Our use of cookies is detailed in a separate Cookie Policy available on our website.

7. Data Subject Rights

Under POPIA, you have rights regarding your personal information, which we are committed to upholding:

Right to Access: You have the right to request a copy of the personal information we hold about you.
Right to Correction/Deletion: You may request that we update, correct, or delete information that is inaccurate, irrelevant, excessive, or unlawfully obtained.
Right to Object: You have the right to object, on reasonable grounds, to the processing of your personal information.
Right to Complain: You have the right to lodge a complaint with the Information Regulator if you believe your rights have been infringed.

To exercise any of these rights, please contact our Information Officer using the details below. We may require proof of identity before processing your request.

8. Data Retention

We will not retain your personal information for longer than is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Once no longer required, the information will be securely destroyed or de-identified in a manner that prevents its reconstruction.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact our appointed Information Officer:

Information Officer: Nadia
Business Name: Revamp-MyLife
Website: https://www.revamp-mylife.co.za
Email Address: info@revamp-mylife.co.za
Physical Address: 15 Warwick street, Avalon Estate, Durbanville, 7550
Telephone Number: 074 250 8209

You also have the right to contact the Information Regulator directly. Their contact details can be found on their official website: https://inforegulator.org.za/.

10. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.